Here's a detailed outline for an e-gift card documentation. This covers everything from the basics of how e-gift cards work to specifics on purchasing, using, redeeming, and managing them:

E-Gift Card Documentation

1. Introduction

• Overview of E-Gift Cards

• How E-Gift Cards Work (Digital and Instant Delivery)

• Differences Between Physical Gift Cards and E-Gift Cards

2. E-Gift Card Types and Options

• Types of E-Gift Cards (Single-Brand, Multi-Brand, Customizable)

• Denominations and Customizable Amounts

• Personalized Message Options

• Delivery Options (Email, SMS, Mobile App)

3. Purchasing an E-Gift Card

• Steps to Purchase Online

• Payment Methods Accepted (Credit/Debit Card, Digital Wallets)

• Choosing the Amount and Delivery Method

• Personalization Options (Recipient Name, Message, Theme)

• Confirmation and Receipt Details

4. E-Gift Card Delivery and Activation

• Delivery Timing (Instant or Scheduled)

• Activation Process for Recipient (if required)

• How Recipients Receive and Open E-Gift Cards (via Email, SMS, or App)

• Notification to Sender of Successful Delivery