Here's a comprehensive outline for a Gift Card documentation, covering essential aspects such as purchasing, activating, redeeming, and managing gift cards:

Gift Card Documentation

1. Introduction to Gift Cards

• Overview of Gift Cards

• Types of Gift Cards (Physical, E-Gift, Reloadable)

• Differences Between Gift Cards and Debit/Credit Cards

• Common Use Cases for Gift Cards (Gifts, Rewards, Promotions)

2. Types of Gift Cards

• Single-Brand Gift Cards (Store-Specific)

• Multi-Brand or Prepaid Cards (Use at Multiple Merchants)

• Reloadable vs. Non-Reloadable Gift Cards

• Digital (E-Gift) vs. Physical Cards

• Customized and Themed Gift Cards

3. Purchasing a Gift Card

• Where to Purchase (In-Store, Online, Third-Party Retailers)

• Selecting Denominations and Custom Amounts

• Customization Options (Personalized Messages, Themes)

• Payment Methods (Credit/Debit Cards, Digital Wallets)

• Receiving a Receipt or Proof of Purchase

4. Activating a Gift Card

• Activation Process for Physical Gift Cards

• Activation Process for E-Gift Cards (via Email or SMS)

• Self-Activation vs. Automatic Activation

• Adding Gift Cards to Digital Wallets or Apps (e.g., Apple Wallet)